PRIVACY POLICY

1. Introduction

At AH CONNECTIONS LIMITED ("We", "Us", "Our"), we are committed to protecting the privacy of our users. This Privacy Policy explains how we gather, use, store, and disclose your personal data. By utilising our services, you agree to the practices detailed in this policy.

2. Data Collection

  • Information You Provide to Us:

    • Account registration details: Name, email address, telephone number, and address.

    • Billing information: Credit card details, bank details, and billing address.

    • Feedback, enquiries, or any other information you provide when you communicate with us.

  • Information We Collect Automatically:

    • Technical details about devices accessing our services: IP address, device type, operating system, and browser type.

    • Usage data: Information about how you use our services, such as call records, data usage, and service preferences.

3. Cookies and Tracking Technologies

We make use of cookies to improve user experience. Cookies gather information on website navigation, preferences, and other analytics. You can choose to disable cookies, but this may impact the functionality of our services.

4. Data Usage

We utilise the information we collect for several purposes:

  • Service provision and maintenance.

  • Billing and account management.

  • Responding to your enquiries and requests.

  • Enhancement of our services and features.

  • Dispatching promotional and informational communications, unless you've opted out.

  • Compliance with legal obligations.

5. Data Storage and Security

Your data is stored on secure servers within the UK. We employ cutting-edge security measures, including encryption and firewall protection. Although we make your data's safety a priority, no method is entirely secure. Any data transmission is at your own risk.

6. Data Sharing and Disclosures

We may share your information with:

  • Service providers and business partners who assist us in business operations.

  • In circumstances involving business mergers, sales, or acquisitions.

  • When legally required or to protect our company and others.

  • With your consent.

7. Your Rights and Choices

Under the UK Data Protection Act and GDPR:

  • You can access, correct, or delete your personal data.

  • You can object to or limit our processing of your data.

  • You can request data portability.

  • You can withdraw consent where you've previously given it.

  • You can opt out of marketing communications.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from this age group.

9. Changes to the Privacy Policy

We reserve the right to update this policy. Any changes will be posted on this page, and if significant, we will inform you via email or through our services.

10. Contact Information

For any enquiries about this policy or to exercise your rights, please reach out to our Data Protection Officer.

Registered office address: C/O Langtons The Plaza, 100 Old Hall Street, Liverpool, Merseyside, United Kingdom, L3 9QJ

Company number: 13528074